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If for any damage or wrong delivery with the item you received, you may return it for a replacement under the below conditions . We’ll assist you with a prompt return or exchange. We practice “NO CASH REFUND” and “7-DAYS RETURN” policies.
(a) Return requests should be emailed to lwsadmin@lwseminars.com within 7 days after your order was delivered to you.
(b) Items should be returned in unused condition and original packaging.
(c) When no damage issue is involved, the replacement shipping fees would be at the expense of the client. When return is motivated by a damage issue, we would replace the
defective item at our cost, providing that our return procedure has been followed.
How to return or exchange products
1. Simply email to lwsadmin@lwseminars.com within 7 business days of arrival your request.
2. In this Email, please provide the following information.
(a). Your full name and address.
(b). Order number and the date the order was received.
(c). A photo of the damage products
3. Upon receipt of your return request, our Customer Service Department take action as soon as possible.
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Lawrence Walter Seminars (LWS) was founded by Dato' Dr Lawrence Walter Ng. For over 35 years, the LWS Unique Training Methodology and modules, including the training format has been trademarked and copyrighted. Any usage must first go through a written application for consent of the owner of the rights. Otherwise, the user and suspected company involved in the infringement of intellectual property will be subjected to legal and hefty financial penalty implications.